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Analyze agent performance.
For quick workflows using dashboards, see
QA and analytics
. For in-depth performance analysis, see
Performance monitoring
.
PolyAI provides three different types of dashboards (found under
Configure > Dashboards
in the sidebar) for customers to analyze the performance of their agents. These dashboards are categorized as follows:
Standard enterprise dashboard
Safety dashboard
Custom dashboards
(tailored for specific projects)
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