Voice & telephony
Connect PolyAI to your contact center platform or telephony provider.Quick setup available: Dialpad, Twilio, and Five9 can be integrated directly from the Integrations page in Agent Studio with click-based setup. After integration, you’re routed directly to the Handoffs page for unified routing configuration.
Reservations & hospitality
Enable booking management for restaurants and hospitality businesses.CRM & customer support
Connect to your CRM and support platforms for seamless customer experiences.Healthcare
Integrate with healthcare systems for patient-facing applications.Payments
Enable secure payment processing during calls.Data & utilities
Connect to data sources and utility services.Getting access
To enable an integration for your project:- Contact your PolyAI account manager or reach out to PolyAI Support
- Provide the required credentials and configuration details (see individual integration pages)
- PolyAI will configure the integration in your sandbox environment for testing
- After successful testing, deploy to production
Some integrations may require additional agreements or licensing with the third-party provider.