General

Project-wide settings including safety filters and default configurations.

Project-wide settings that apply across all channels and environments. Review safety filters before going live.

Access these settings from Configure > General in the sidebar.

Safety filter defaults

Default content safety filters. Apply when a channel does not have its own overrides enabled.

Safety filters are configured on a per-channel basis. The defaults set here only apply when a channel’s safety filters are not explicitly enabled. Each channel can override these settings independently.

Configure channel-specific safety filters in:

• Voice configuration – voice channel filters
• Chat configuration – chat channel filters

Category	Description
Violence	Controls filtering of violent content (Lenient → Strict)
Hate	Controls filtering of hateful or discriminatory content (Lenient → Strict)
Sexual content	Controls filtering of sexually explicit content (Lenient → Strict)
Self-harm	Controls filtering of self-harm related content (Lenient → Strict)

For more details on how safety filters work, see the Safety dashboard.

Related pages

Safety dashboard

Monitor flagged conversations and safety metrics.

Chat configuration

Channel-specific chat safety and behavior settings.

Voice configuration

Channel-specific voice and safety settings.