Integration options
Buy a number
Purchase a phone number directly from PolyAI
Twilio integration
Connect your existing Twilio account
Outbound calling
Configure your agent to make outbound calls
Twilio integration guides
- Twilio overview - Benefits and setup overview
- Phone number integration - Connect a Twilio-hosted number
- SMS integration - Set up SMS messaging with Twilio
- Twilio Flex integration - Advanced contact center routing
Outbound calling
PolyAI supports proactive customer outreach through outbound calling. Use this for appointment reminders, follow-ups, and automated notifications.- Outbound calling overview - Methods and best practices
- Outbound Calling API - Programmatically trigger calls
- SIP integration - Route through your SIP infrastructure