Support

If you need help using PolyAI Agent Studio or have questions about your deployment, we’re here to support you.

Getting help

For common issues, feature guides, and how-tos, check out the rest of the documentation site using the sidebar or search bar above.

If you can’t find what you’re looking for:

Email us at [e-mail] with as much detail as possible, including:

• A link to the relevant project (if applicable)
• A brief description of the issue
• Steps to reproduce, if possible

Reporting bugs

If you believe you’ve found a bug in the product:

1. Reproduce the issue and capture any relevant screenshots or logs.
2. Note the browser and environment (e.g. Chrome, Agent Studio, staging or live).
3. Email [e-mail] or post in your internal Slack support channel.