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Define your agent’s personality

Configure your agent’s greeting, personality, and role.

Greeting

The agent’s opening line. You can include function calls and variant calls. The greeting goes directly to TTS without LLM processing (see conversation flow).

Personality

Sets the tone and communication style (friendly, professional, empathetic, casual). Define a custom personality to match your brand.

Roles

Specifies the agent’s function (customer service, sales, technical support). Define role behavior further in Rules.